SLTP - One technical team, China and Spain
Spanish Local Technical Partner by ITM

Your technical partner in Spain for molds you export to Europe

Protect your customer relationship with authorized local diagnosis, repair, fitting, injection validation and warranty support in Spain. You keep commercial control, approve every scope and receive the technical evidence for each decision.

Your company remains the commercial lead
Every completed diagnosis contains a recommended technical route
Local repair, fitting, try-out and injection validation
Confidential or white-label execution by agreement
ITM workshop in Spainprecision moldmaking and injection try-out Spain-China experiencejoint projects since 2004
Precision mold inserts in an industrial workshop

Your customer remains yours. Your technical capacity becomes local.

01You remain the commercial lead
02We define the technical route together
03You approve scope and cost
04We report every intervention
Definition

What SLTP is

SLTP stands for Spanish Local Technical Partner. It is ITM's local after-sales technical support service for injection molds built by Chinese manufacturers and delivered to Spain or Europe.

SLTP gives your export, project and after-sales teams a trusted technical capability close to the mold, without requiring your own workshop or service team in Spain.

This is a real engineering partnership. Your team contributes the original mold knowledge. ITM contributes local diagnosis, precision moldmaking, repair, fitting, injection molding and validation experience. Together we compare the viable routes before deciding where each task should be performed.

A component may be manufactured in China and imported for fitting and injection validation in Spain. Welding, machining, modification or remanufacture may be completed locally when that reduces lead time or total cost. The best solution can also combine both workshops. The decision is based on technical risk, timing and total delivered cost.

Your role remains protected
You lead

Your company remains the mold supplier and commercial owner of the customer relationship.

You decide

Scope, technical route, cost and customer communication remain subject to your approval.

We execute

ITM performs the agreed diagnosis, repair, fitting, try-out or injection validation in Spain.

We report

Your team receives findings, actions and evidence for the next technical and commercial decision.

Trust & Non-Interference

Local technical execution, under your control

SLTP works as your authorized local technical partner in Spain, with European requests reviewed by prior arrangement. We do not act as your sales office, distributor, commercial agent or replacement supplier.

Your customer relationship remains yours

We support your delivery and reputation. We do not approach, quote or sell to your end customer independently.

Manufacturer-controlled communication

We contact the end customer only when you authorize the workflow.

Written approval before work

We can register the case and complete an initial scope review quickly. Formal diagnosis, engineering, repair, modification or corrective work starts only after commercial conditions, scope and authorization have been confirmed.

NDA-friendly by default

Drawings, 3D data, steel grades, process information, customer names and commercial details can be protected under NDA.

Confidential or white-label execution

Available by agreement in selected Warranty and Partner workflows, when the process and authorization rules are clearly defined.

Real warranty case · Details anonymized

Local repair in Spain. Manufacturer control maintained.

A completed intervention showing how SLTP turns a European warranty issue into a documented, manufacturer-led technical decision.

Accepted repair Anonymized macro view of flash and a repaired injection mold steel area Observed flash Authorized repair area
Anonymized visualization based on documented case evidence. Only a macro view of the flash is shown; the part, client, manufacturer, product and tool references are withheld.
01

Local diagnosis

After approximately 100,000 parts, flash appeared in several cavities. ITM inspected the mold and documented the affected areas in Spain.

02

Joint technical decision

Welding and new inserts were compared by lead time, cost and technical risk. The original manufacturer selected local welding.

03

Controlled execution

ITM completed disassembly, localized welding, EDM restoration and finishing within the authorized scope.

04

Evidence and acceptance

Photographic and video evidence was returned to the manufacturer. The European customer formally accepted the repair.

Latest follow-up

The mold remains in operation with no recurrence of the reported problem.

Read the anonymized case study →
Service models

The same technical partnership, with three ways to engage

Every model includes joint problem-solving and access to hybrid China-Spain solutions. What changes is the frequency, workflow and how diagnosis and engineering are billed.

Single request

On Demand

Single-request access to the complete SLTP method, including joint diagnosis and hybrid China-Spain solution planning, without a recurring commitment.

  • Diagnosis and engineering billed by the hour
  • Joint technical and cost study
  • Hybrid China-Spain solution proposal
  • Local diagnosis or assessment
  • Repair or adjustment under approved scope
  • Intervention summary and findings
Request an On Demand case review
Recurring partnership

Partner

A recurring technical partnership that combines the manufacturer's capabilities in China with ITM's workshop experience in Spain.

  • Diagnostic report and proposal included
  • Joint technical and cost study
  • Hybrid China-Spain repair strategies
  • Imported components with local fitting
  • Response model and escalation rules
  • Follow-up for repeated or strategic cases
  • White-label support available by agreement
Discuss a Partner setup
White-label support

For selected Warranty and Partner agreements, ITM can operate as a confidential local workshop. Your company keeps the customer relationship, the communication flow and the commercial ownership. We handle the technical work in Spain under your instructions.

Confidential case review

Start with the right first step for your situation

You do not need to have an active mold incident to contact SLTP. Use the same confidential intake to send an after-sales need, discuss a future warranty setup or request a short capability brief for your export team.

Active after-sales need

Use this when a mold is already in Spain or Europe and needs diagnosis, repair, fitting or injection validation support.

Send technical details
After-sales setup discussion

Use this before the next shipment, when your export or service team wants to understand how local support could work.

Discuss setup
Capability brief

Use this if you only need a concise SLTP explanation to review internally with sales, project or after-sales managers.

Request brief
Urgent technical email The initial contact and scope review are free. Under On Demand, formal diagnosis, engineering analysis and preparation of a technical proposal are billed by the hour after scope confirmation.

Request received

Your information has been sent to the ITM technical team.

We will review the available information and contact you by email.

Industrial proof in Spain

The local workshop behind your European after-sales promise

SLTP is executed through ITM's established moldmaking and injection facilities in Barcelona. Your cases are handled by a real technical team with the equipment to diagnose, repair, fit, try out and validate.

ITM precision moldmaking and repair workshop in Barcelona, Spain
Moldmaking workshopPrecision machining, repair, modification, fitting and engineering support.
ITM injection molding and mold try-out area in Barcelona, Spain
Injection and try-out areaLocal adjustment, troubleshooting, try-out and injection validation.
Technical capabilities

Established moldmaking capacity behind every SLTP request

SLTP is built on ITM's existing engineering, moldmaking, repair, fitting, injection validation and Spain-China project experience, supported by an ISO 9001:2015 certified quality management system. It is not a virtual representation office or a newly assembled service network.

Repair

Mold repair and redesign

ITM already repairs its own molds and molds built by other companies in the sector.

Machining

5-axis CNC and EDM

Mikron MILL E 700 U, additional Mikron centers, Sodick EDM and wire EDM capability.

Welding

Laser repair support

Alpha Laser AL 120 for controlled local repair work on approved mold components.

Try-out

Injection validation

ENGEL VC injection machines, including VC 200/50 TECH, VC 330/120 and VC 1050/220.

Since 1992

Experience in precision and high-complexity injection molds.

1,600 m²

Existing industrial facility in Pallejà, Barcelona.

5,500 h/month

Published production capacity with up to 20 simultaneous projects.

Since 2004

Operational experience coordinating mold projects between Spain and China.

ISO 9001:2015 certified

Bureau Veritas certifies Moldes ITM for injection mold design, manufacturing and repair, including injection of parts for verification of the services provided. Certificate ES158597-1, valid until 18 November 2028. The official certificate is in Spanish; the capability brief provides an English and Chinese explanation for international review.

View official certificate
FAQ

Questions Chinese mold manufacturers ask before working with a local technical partner

Short answers to the commercial and technical concerns that usually appear before the first case.

What is SLTP?

SLTP stands for Spanish Local Technical Partner. It is ITM's local after-sales technical support service for injection molds built by Chinese manufacturers and delivered to Spain or Europe.

Does SLTP sell molds to the end customer?

No. SLTP is not a mold sales channel, distributor or commercial replacement for the original mold manufacturer.

Will ITM contact my end customer directly?

Only if you authorize it. Our default approach is manufacturer-controlled communication.

Do you start work immediately after receiving a complaint?

We can register the case and complete an initial scope review quickly. Formal diagnosis, engineering, repair, modification or corrective work starts only after commercial conditions, scope and authorization have been confirmed.

Can you work under our brand?

Confidential or white-label execution may be available by agreement in selected Warranty and Partner workflows.

How do China and Spain work together on a repair?

We study the viable technical routes with your team. Depending on cost, lead time and risk, you may manufacture components in China for fitting and injection validation in Spain, or ITM may repair, weld, machine, modify or remake them locally. The objective is the best overall solution for the manufacturer, not to force all the work into one country.

Do you only work in Spain?

SLTP is Spain-based. Support outside Spain is subject to prior review and arrangement.

How is diagnosis and engineering billed?

For On Demand, diagnosis, engineering study and preparation of the proposed solution are billed by the hour. Under Warranty and Partner agreements, the diagnostic report and technical proposal are included within the agreed service fee. Repair, modification, components, transport and other execution costs are scoped and approved separately.

View all technical and commercial questions

Give your European customers a stronger after-sales answer

Send us the technical need. Your team and ITM will define the most effective China-Spain route while your company remains in control of the customer, authorization and final decision.